Get in Touch With Us
Got a question about how we review sweepstakes casinos, spotted something that needs updating, or want to suggest a new site for us to look at? This page explains the best way to reach us and what to expect once you do.
The Best Way to Reach Our Team
Email is the most reliable channel for getting a real answer from us. Send your message to [email protected] and a member of the team will read it directly — we do not rely on automated replies to close out enquiries.
A few details in your first message help us route it faster: which page or operator you're asking about, whether it's a factual question or a correction, and your state if the query relates to eligibility. Sweepstakes casino availability and terms shift often, so specifics let us check the current position rather than guess at your situation.
What We Can Help With
- General questions about how sweepstakes casinos work — how Gold Coins and Sweepstakes Coins differ, what "no purchase necessary" actually means, or how redemption thresholds tend to work.
- Corrections and updates — welcome offers, eligible states, and redemption terms change without much notice. If something we've published looks out of date for Spinblitz, Crown Coins, Lone Star, or any other operator we cover, tell us and we'll verify it.
- Coverage suggestions — if there's a new sweepstakes casino you think belongs on our radar, or a topic around sweeps coins, mobile play, or loyalty programmes you'd like us to explain in more depth, let us know.
- Partnership and editorial enquiries — if you represent an operator or an industry publication and want to discuss working with us, introduce yourself and outline what you have in mind. Commercial relationships never decide how an operator is rated or ranked on this site.
- State-specific or eligibility questions — we can point you toward general information, but we don't provide legal advice. Availability varies by state, some jurisdictions restrict or prohibit sweepstakes casinos, and operators set their own eligible-state lists, so always confirm directly with the operator's terms before signing up.
- Responsible play concerns — if you or someone you know is finding it hard to keep play in balance, mention this in your message and we'll point you toward appropriate support resources.
What We Can't Do From This Page
We're an independent review and comparison site, not an operator. That means we can't access anyone's Spinblitz, Crown Coins, or other operator account, process a redemption, verify your identity, or resolve a billing dispute. For anything account-specific — a stuck redemption, a KYC document that hasn't cleared, or a promo credit that didn't land — the operator's own support team is the only place that can actually act on it. Most sweepstakes casinos list support contact details inside the app or on their site's help section.
If your question is about which operators we currently rank and why, you may also find it useful to browse our comparison of non-GamStop casinos, which covers a related but distinct part of the market.
What Happens After You Send a Message
Every message is read by a person, not filtered through a script. We aim to reply within a couple of working days, though enquiries that need us to re-check an operator's current terms — eligible states, minimum redemption amounts, or verification requirements — can take a little longer, since we don't want to send you an answer we haven't confirmed.
If your message flags an error, we'll investigate before making any change, and we'll let you know once it's actioned. We'd rather take an extra day and get it right than publish a quick but shaky correction.
A Short Note on What We Cover
This site reviews sweepstakes and social casinos: platforms that use a dual-currency promotional model rather than traditional real-money wagering. We're not a licensed gambling operator or a legal advisory service, and nothing on this site or in a reply from us should be read as confirmation that a particular sweepstakes casino is available or permitted in your state. Laws in this space change frequently and vary state by state, so always check an operator's current terms and your own state's rules before you play.
Thanks for taking the time to get in touch. Whether it's a correction, a question, or a suggestion for what we cover next, reader input genuinely shapes how we keep this site accurate and useful.